Investment Team Associate Jobs at Dubai International Capital

Job Title: ASSOCIATE – INVESTMENT TEAM
Company :Dubai International Capital
Reference Code : NA
The Role
The main objectives for this position will be to: - Manage designated work streams of an investment
Requirements
Position Requirements - Minimum 3 years of experience in a Corporate Finance environment preferably in Investment Banking, Financial Sponsor or Leveraged Finance experience; - Masters, MBA, CFA, CPA is preferable but not essential; - Ability to work in a self-directed manner; - Excellent research and analytical skills; - Proficiency in financial software (Bloomberg); - Strong modelling capabilities; - Well-developed interpersonal skills; ability to work effectively with team members, clients, and outside professionals; - Fluency in English required; fluency in additional languages, particularly Arabic, is preferred
Benefits / Incentives
Confidential
About the Department / Company
TBC

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Careers at Dubai Holding Group

Working With Us
Dubai Holding Group is the leading retail company in the GCC. We need exceptional people working for us. We are always on the look out for bright, talented and enthusiastic individuals.

If you are looking for a career that provides the opportunity to work with leading international brands, comprehensive training and development and be part of a fast moving and challenging environment, then we want to hear from you.

To find out about current opportunities please contact: hr@dubaiholdinggroup.com

Sales Assistant Jobs in Dubai at Dubai Holding Group

Job Title: Sales Assistant
Meet and greet all customers, give accurate and current information about the product for all inquiries, Increase the customer base by adding new customers to the mailing list, Check stock daily, Practice security measures that help prevent theft. Minimum of 2 years experience in a Customer Service / Sales role, Minimum of High school certificate with fluency in spoken and written English and any other language.

To Apply:
Send Applications to:hr@dubaiholdinggroup.com

Deadline: 20th July 2013

Telesales Officer Jobs at Mashreq Bank Dubai

Job Title: Telesales Officer

Location: U.A.E,Dubai
Job function: Retail Banking
Number of positions: 10
Expiry date: 31st December 2013

Job purpose
·         Maintain specified number of calls, contacts and leads on a daily basis.

·         Study all product manuals relevant to project being carried out to ensure that product knowledge is updated regularly.

·         Study provided list to draw up cross-sell opportunities.

·         List all objections being faced and update Team Leader during daily huddle.

·         Update skills to profile customer wants / needs and to qualify prospects for correct produce fit.

·         Encourage prospects to receive information and answer questions.

·         Ensure that all tele-courtesy is being delivered to prospect at all times during the call.

·         Keep updated with competitive knowledge.

·         Be able to question prospects on financial behavior and product usage pattern to be able to identify needs for MashreqBank products.

·         Accurate and daily reports to Team Leader on all relevant issues as identified by Team Leader.

·         Maintain effective use of the CRM along with timely closure of leads.

·         Maintain consistent conversion rate, approval rate and reduction in rejection rate

·         Has to work within the acceptable audit & controls frame work of ethical selling.

·         Maintain regular referral generation to ensure lead inflow & incremental business generation.

Key result areas
.

Knowledge, skills & experience
·         Complete knowledge and clear understanding of Bank’s policy and operating systems.

·         Strong tele-selling skills is mandatory.

·         Thorough awareness of all retail banking products and services.

·         Excellent communication skills with ability to perform as a team player.

·         Bachelor’s Degree with minimum experience of 0-2 years.

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Personal Banking Advisor Jobs at Mashreq Bank in Dubai

Job Title: Personal Banking Advisor

Location: U.A.E,Dubai
Job function: Retail Banking
Number of positions: 10
Expiry date: 31st December 2013

Job purpose
To delight internal and external customers over the telephone.
Key result areas
Interact with customers over the phone to understand their banking needs
Provide excellent customer service to achieve customer loyalty.
Resolve problems over the telephone on the spot.
Convert sales opportunities in order to meet financial targets.
Clarify and explain procedures and products over the telephone.
Capture and report customer feedback towards continual product development.
Knowledge, skills & experience
University graduate (preferably with some finance/banking or maths component)
Bilingual.
1-3 years experience.
Very customer focused
Computer literate
Excellent communication skills
Strong listening skills

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Mashreqbank Careers Dubai- Sales & Service Officer

Job Title: Sales & Service Officer

Location: U.A.E,Dubai
Job function: Retail Banking
Number of positions: 10
Expiry date: 31st December 2013

Job purpose
To provide Mashreqbank customers financial services which exceed the customers' expectationsby delivering an unbiased, competent, and timely and problem free service.
Be imaginative and creative in the delivery of customer service.
Proactively work towards towards satisfying the needs of the customer through REAC.
Profile each and every customer met to understand their needs.
Customer retention is also the SSOs responsibility.
Improve on service levels at the branches. Take ownership of customer complaint resolution. Report indicators, set by CSQ accurately at the required frequency.
Be a team player and contribute to achievement of goals based on the Key Performance Indicators, in the branch. Also to support and coach new staff to make easier their assimilation in the MB family.
Provide constructive and constant feedback on improvement of: products, services, processes which may either reduce cycle time or costs or enhace customer satisfaction.
Adhere to branch process and report deviations to the Branch Manager, which should finally lead to an acceptable Branch Audit rating.
Key result areas
Minimizing customer attrition.
Customer acquisition through sales to walk-ins and through tracking the activities viz. Contacts to appointments kept and Appointments kept to sales.
increasing share of wallets of high risk customers to prevent easy exit.
Meeting with the set service standards (indicators and surveys)
Ownership of customer complaints
implementation of the CHAP-Complaint Handling Analysis Process
Reduction of PIR
Contribute towards acceptable audit rating for the Branch
Knowledge, skills & experience
Thorough Knowledge of products, services, policies, and processes of retail banking in Mashreqbank
The job holder will have to possess the following skills: 1) Problem Solving. 2) Communication Skills. 3) Interpersonal skills. 4) Ability to work under pressure. 5) Computer literacy.
The job holder should be a university graduate with 2-3 years of local banking experience
                                                                                             
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Jobs in Dubai at Mashreq Bank - Assistant Manager Marketing Communications

Job Title: Assistant Manager Marketing Communications

Location: U.A.E,Dubai
Job function: Marketing/Corporate Comm.
Number of positions: 1
Expiry date: 30th July 2013

Job purpose
To provide marketing communication support to Product Managers of Retail Banking Group on all advertising and communication related jobs (ATL and BTL campaigns).

Key result areas
Product Managers / Segment Managers
• Oversee the communication process from the brief till creative execution to ensure timely and effective roll out of product communications.
• Guide product managers on media vehicle selection to ensure optimum coverage thus enabling top of mind brand recall for Mashreqbank in various product categories.
• Work closely with Media, PR and Creative agencies to ensure integrated communications for all products in the segment.
• Timely and cost efficient production and roll-out of marketing collateral branding.
• Work closely with branding to ensure brand compliance for all communications.
Retail
• Ensure timely execution of all merchandising collaterals in the branches for product promotions.
Campaign Analysis
• Monitor progress of the ad campaigns to ensure that it is completed and relevant as per set deadlines.  Upon release of the campaign in the media, to assess the impact and quality of output by carrying out random surveys or by commissioning feedback surveys.
Cost Reduction
• Negotiate directly with printers to obtain printing quotes through use of economical sizes (reduce paper cost) and economic order quantities.

Knowledge, skills & experience
• Minimum 4-5 years experience in an advertising agency.
• Appreciation of campaign concepts and a thorough background of print production.

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Customer Lifecycle Analyst at Mashreq Bank in Dubai

Job Title: Customer Lifecycle Analyst

Location: U.A.E,Dubai
Job function: Retail Banking
Number of positions: 1
Expiry date: 30th July 2013

Job purpose
Apply database technology and database analytic skills to support CVI lift through:
Development and enhancement of marketing friendly customer and prospect databases through specialized knowledge and skills of database technology and platforms.
Insightful database analysis of customer information for profitable cross-sell, up-sell and deep-sell and retention marketing.
Provide data for database marketing campaign effectiveness and learning.
Provide data to deepen customer and prospect knowledge.
Facilitate and enable business managers to understand product ownership and customer behaviour.

Key result areas
Creation, development and maintenance of physical and logical database models for existing customers, prospect customers, employers and prospect customers - document and define key fields, dedupe and manage adhoc queries, either in-house or in coordination with TSD.
Qualitative and quantitative analysis of campaigns and business generated through them.
Insightful database analysis, both for MIS and for supporting marketing campaigns.
Monitor and take corrective action to ensure enhancement of data quality.
Develop / acquire and manage de-duplication software for the prospect databases.
Generate, standardize, automate and disseminate adhoc and periodic MIS reports.
Empower business users by providing training and user friendly front end tools to access Marketing Database enabling them to make business decisions more effectively.
Advise marketing management on the latest technology developments in the discipline of customer relation and marketing management such as campaign management, contact management, local market management, etc.

Knowledge, skills & experience
Bachelors degree / Diploma in Computer applications.
At least 6 years of experience in databases, SQL programming, OLAP tools, front-end development tools and common desktop packages, such as MS Office, etc. of which at least two years exposure to retail banking is a must.
SQL Server – System Administration and implementing databases.
Excellent knowledge of databases and programming in different platforms and environments.
Knowledge of other database solutions (Oracle 8) for managing data interchange.
Knowledge of marketing technology applications.
Excellent attitude and a team player.
Ability to work long hours in a high pressure environment.

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ASST Director Social Catering Sales Jobs at Dubai Marriott Hotel Zabeel

Job Title: ASST Director Social Catering Sales

Hotel/Office: Dubai Marriott Hotel Zabeel

Location: Dubai, United Arab Emirates

Ref#: 13000MRQ

Job Category: Sales & Marketing

Brand: Marriott Hotels & Resorts and JW Marriott Hotels

Schedule: Full-time

Relocation:

Position Type: Management



Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World™ at Residence Inn by Marriott.

JOB SUMMARY

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

Education and Experience

High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.

OR

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Sales Activities

Manages sales efforts for the hotel including local corporate and social catering.
Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
Responds to incoming catering opportunities for the hotel.
Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Closes the best opportunities for the hotel based on market conditions and hotel needs.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Designs, develops and sells creative catered events.
Maximizes revenue by up-selling packages and creative food and beverage.
Manages catering sales revenue and operation budgets, and provides forecasting reports.
Develops menus which drive sales.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Participates in and practices daily service basics of the brand.
Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.

Providing Exceptional Customer Service

Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.
Executes and supports the company's Customer Service Standards and hotel's Brand Standards.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
Gains understanding of the hotel's primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Develops a close working relationship with operations to ensure execution of strategies at the hotel level.

Additional Responsibilities

Performs other duties, as assigned, to meet business needs.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Deadline: 17-07-2013

How to Apply:

http://jobs.marriott.com/careers/JobDetail/Dubai-United-Arab-Emirates-ASST-Director-Social-Catering-Sales/68518?lang=en

Chef De Cuisine Italian Jobs at Dubai Marriott Hotel Zabeel

Job Title: Chef De Cuisine Italian

Hotel/Office: Dubai Marriott Hotel Zabeel

Location: Dubai, United Arab Emirates

Ref#: 13000MRO

Job Category: Food and Beverage & Culinary

Brand: Marriott Hotels & Resorts and JW Marriott Hotels

Schedule: Full-time

Relocation:

Position Type: Management


With more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you'll work to make the most of the travel experience of each and every guests. Find Your World™ at Marriott Hotels & Resorts.

JOB SUMMARY

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Ensuring Culinary Standards and Responsibilities are Met

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
Recognizes superior quality products, presentations and flavor.
Ensures compliance with food handling and sanitation standards.
Ensures compliance with all applicable laws and regulations.
Follows proper handling and right temperature of all food products.
Knows and implements brand's Safety Standards.
Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
Maintains purchasing, receiving and food storage standards.
Operates and maintains all department equipment and reports malfunctions.
Supports procedures for food & beverage portion and waste controls.
Checks the quality of raw and cooked food products to ensure that standards are met.
Assists in determining how food should be presented and creates decorative food displays.

Leading Team

Supervises and coordinates activities of cooks and workers engaged in food preparation.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Ensures and maintains the productivity level of employees.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
Leads shifts while personally preparing food items and executing requests based on required specifications.

Maintaining Culinary Goals

Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Schedules employees to business demands and tracks employee time and attendance.
Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.
Reviews staffing levels to ensure that guest service, operational and financial objectives are met.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Handles guest problems and complaints.
Strives to improve service performance.
Helps employees receive on-going training to understand guest expectations.

Managing and Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Participates in the employee performance appraisal process, providing feedback as needed.
Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Assists Executive Chef with all kitchen operations.
Attends and participates in all pertinent meetings.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Deadline: 17-07-2013

How to Apply:

http://jobs.marriott.com/careers/JobDetail/Dubai-United-Arab-Emirates-Chef-De-Cuisine-Italian/66121?lang=en

Commis I Jobs at Marriott Hotel in Dubai

Job Title: Commis I (Spanish Chef)

Hotel/Office: Dubai Marriott Harbour Hotel & Suites

Location: Dubai, United Arab Emirates

Ref#: MEA3892

Job Category: Food and Beverage & Culinary

Brand: Marriott Hotels & Resorts and JW Marriott Hotels

Schedule: Full-time

Relocation: No

Position Type: Non-Management/Hourly


Job Description


Role is responsible for the daily production of high quality food for a given station or outlet while maintaining high sanitation standards.



Requirements


Experience:

· Previous experience working within Kitchen or similar environment preferred

Skills and Knowledge

· Strong Communication skills (verbal, listening)

· Pro-active

· Reliable & Dependable

· Ability to work alone and within a team

Education or Certification

· Good level of English essential



Benefits Package




Net salary, payment in local currency/service charge of Dirhams (Dhs).
Employment costs and flight ticket from home destination to Dubai paid by the company.
Paid flight ticket to home destination every 24 months
Free fully furnished housing with recreation facilities.
Free internet at the accommodation.
Private medical and life insurance.
3 free meals per day provided in the Associates Restaurant.
Free shuttle between the housing and the hotel.
Free shuttle to main shopping centre.
50% discount on Food and Beverage in various Marriott hotels in Dubai for private.
Excellent Reward and Recognition programs in place.
International working environment, working in a dynamic and great work atmosphere.

Deadline: 17-07-2013

How to Apply:

http://jobs.marriott.com/careers/JobDetail/Dubai-United-Arab-Emirates-Commis-I-Spanish-Chef-/68686?lang=en