Wednesday, 29 January 2014

Customer Service Officer Job at Easa Saleh Al Gurg Group

Job Title:    Customer Service Officer
Location:    Deira, Dubai
Organization: Easa Saleh Al Gurg Group

Job Ref.:    CSOF

Salary: AED 3,000 To 3,500 p.m

Job Requirements:

•  Females who have previous 2 yrs experience in Customer Services
• Must be willing to work in shifts
• Minimum 2 years previous experience needed.
• A valid UAE Drivers Licence is an added advantage
• candidates on visit / dependant visa preferred
• Track record of greeting customers in a polite and friendly manner.
• Excellent verbal and written communication skills
• Must be fluent in English and  Urdu.

Job Duties:

• Answer to customer’s enquiries using the standard guidelines properly.
• Make sure that all customers’ queries are well-investigated and resolved.
• Escalate queries to supervisor if appropriate.
• Assist the management and Team Manger with any assigned special projects and in specific task.
• Provide backup to the team manager when required.
• Maintain working cognition of each customer service process for various market segments.
• Communicate issues to team manager when needed.
• Work for the staff as well such as developing and mentoring new staff to satisfy customer service requirements.

Closing Date: 10th February 2014

How to Apply:

Please send your CV to: