Job Title: IT Support Specialist
Job Location: Dubai
Organisation: Megaspeed Systems LLC
Salary: AED
2,000-3,000
Job Requirements:
• Excellent IT knowledge.
• A minimum of 3 years relevant experience
• Good English Communication &
Job Responsibilities:
• Installing and configuring computer hardware operating
systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff/clients through a series of actions, either
face to face or over the telephone to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing
and solving hardware/software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and
relevant reports;
• Following diagrams and written instructions to repair a
fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing
with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or
referral to third parties, if appropriate);
• Prioritising and managing many open cases at one time;
• Rapidly establishing a good working relationship with
customers and other professionals, e.g., software developers;
• Testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment.
How to Apply:
Kindly forward your CV/Resume to:
Email: jobs@megaspeedllc.com
Closing Date: 31st December 2013
