Monday, 23 December 2013

IT Helpdesk Engineer Jobs at Intelligent Business Technologies Dubai

Job Title: IT Helpdesk Engineer

Location: Dubai, United Arab Emirates

Organisation: Intelligent Business Technologies

  • IT Helpdesk, User Support, Troubleshooting on Windows XP, & and other IT Peripherals
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone.
  • Write training manuals.
  • Train computer users.
  • Maintain daily performance of computer systems.
  • Respond to email messages for customers seeking help.
  • Ask questions to determine nature of problem.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Follow up with customers to ensure issue has been resolved.
  • Gain feedback from customers about computer usage.

Job Qualifications
  • Bachelors in Information Technology
  • 3 Years working experience

How to Apply:

Please send cv with Photograph to

Deadline: 16th January 2014