Front Office Supervisor Jobs at InterContinental Hotel Dubai Festival City

Job Title: Front Office Supervisor- InterContinental Hotel Dubai Festival City

Reference ID: DUB001959-EN

Duties and Responsibilities
• Conducts shift briefings to ensure hotel activities and operational requirements are known
• Supervise front office operations during assigned shift including: o Maintenance of guest information o Maintenance of information about local events o Compile occupancy statistics o Supervise the use of he public address system o Supervise group bookings o Assisting with serious complaints
• Supervise cashiering activities during shift including: o Cash handling and banking procedure o Dealing with irregular payments o Instructing staff in credit policies and facilities o Instructing staff in cash security procedures o Carry out debtor control o Prepare reports o Supervise the cashiering system o Assists Reception & Duty Manager in the implementation of all departmental projects.

Requirements:
• Bachelor's degree in a Hospitality Related field
• 2 years in a similar role in a five star property
• Advanced knowledge of Microsoft Office, knowledge of Opera PMS preferred
• Proficiency in speaking and writing English
• Ability to work independently and within a team environment
• Excellent communication skills In return, we'll give you a competitive benefits package including salary, insurance and the opportunity to progress your career with IHG.

Deadline: 30/07/2013

How to Apply:

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