Support Engineer Job at Al-Futtaim Motors in Dubai

Job Title: AF11732 - Support Engineer | Select Auto

We are currently looking for an experienced Support Engineer who will implement and maintain all software and hardware applications in Select Auto.

Specifically, the main responsibilities are as follows:

To document systems and processes where appropriate
To train Select Auto staff on the best use of available I.T. technologies and prepare instructions and training material where necessary
Responsible for document Management System (M-Files) structure enhancement, content management and maintenance
Responsible for website in terms of content management, products catalog, help desk, call center
Contribute to implementation and maintenance of SEO and SEM capabilities
Creation of Arabic version of website based on Magento community platform
Manage solutions’ licenses and users ID creation for all software and systems in place
Manage all SAP Requests for Changes
Manage the data migration and synchronization between Rentalman and SAP
Assist in the development of bespoke IT systems / interface for Select Auto business in Iraq and other new territories
Assist in the coordination on Enterprise IT / Select Auto current and future IT solutions

The job requires someone who is a highly skilled technician who is well organized and has good communication skills to be able to balance and the various factors influencing the outcome of projects which are competing for resources in a very demanding environment

:: Skills and Experience:

The ideal candidate must have the following qualifications, experience & skills:

BSc in IT or equivalent.
Excellent English verbal and written communication skills.
Native Arabic verbal and written communication skills.
Hands on experience in PHP and (Visual Basic or C++ or .NET).
At least 5 - 7 years of professional experience
Ability to succeed in a multi-cultural environment.
High level of initiative, problem solving and decision making ability.
Target oriented and driven to exceed demanding challenges.
Willing to travel to Afghanistan, Iraq and other austere locations
Has an excellent attention to detail and critical thinking skills
Has the ability to manage conflict
Has collaborative, strategic implementation & planning mindset


Deadline: 24-07-2013

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