Job Title Sales Officer - MEFCO
Job ID 731BR
Country UAE
Function Retail Banking Wealth Management
Department RBWM MEFCO
Grade 7
Job Description Role Purpose
Responsible for engaging dealers and potential customers with the intention to sale auto loans and cross sale products to achieve the Team’s Annual Operating Plan objectives.
Key Responsibilities
Impact on the Business
· Assist with Dealership/ Account Management
· Become involved in F&I Dealer support.
· Ensure that customer needs are taken into account
· Propose and complete applications and required security documentation
· Achieve cross sales targets
Customers / Stakeholders
· Maintain dealer and customer relations and rapport constant monitoring of market trends and competitor activities.
· Provide feedback and suggest plans in relation to competitor activity. Resolve issues relating to dealerships.
· Ensure dealer satisfaction – especially in terms of timeous and accurate payment of dealership commissions.
· Arrange and conduct training for dealer salespersons.
Leadership & Teamwork
· Manage own target
· Manage dealer targets
· Ensure adherence to HR policies
· Ensure adherence to internal policies and procedures
Operational Effectiveness & Control
· Through regular monitoring of customers’ and dealerships’ needs; regular market and competitor research; conducting of and managing service quality via After Sales Call Quality Survey data.
· Manage processes and procedures to ensure no audit findings arise.
Major Challenges
· To increase effectiveness by improving sales volume combined with increased level of quality.
· To constantly monitor and develop strategies to counter opposition activities – feedback to management on market interest rates, promotions, dealer incentives.
· Dealership management – To increase turnover, profitability, and number of authorized dealers. Also, to conduct regular visits to Dealers, and effectively analyze and act upon MIS relating to the dealers.
· Quality of administration – weekly and monthly activity plan to be forward to Sales Manager.
Knowledge and Experience
· Must have sales experience in Auto Loan
· Excellent communication skills in English; Arabic is an added advantage
Deadline: 10th Jan 2013
How to Apply:
https://xjobs.brassring.com/TGWebHost/jobdetails.aspx?SID=^Ad99lwQSNzFkBIiR4KIO%2frR8cn18rwokH%2fdR5BFNevYprHw6DddqrEotU0kW1NUq&jobId=834023&type=search&JobReqLang=1&recordstart=1&JobSiteId=5506&JobSiteInfo=834023_5506&GQId=0
