Investment Team Associate Jobs at Dubai International Capital

Job Title: ASSOCIATE – INVESTMENT TEAM
Company :Dubai International Capital
Reference Code : NA
The Role
The main objectives for this position will be to: - Manage designated work streams of an investment
Requirements
Position Requirements - Minimum 3 years of experience in a Corporate Finance environment preferably in Investment Banking, Financial Sponsor or Leveraged Finance experience; - Masters, MBA, CFA, CPA is preferable but not essential; - Ability to work in a self-directed manner; - Excellent research and analytical skills; - Proficiency in financial software (Bloomberg); - Strong modelling capabilities; - Well-developed interpersonal skills; ability to work effectively with team members, clients, and outside professionals; - Fluency in English required; fluency in additional languages, particularly Arabic, is preferred
Benefits / Incentives
Confidential
About the Department / Company
TBC

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Careers at Dubai Holding Group

Working With Us
Dubai Holding Group is the leading retail company in the GCC. We need exceptional people working for us. We are always on the look out for bright, talented and enthusiastic individuals.

If you are looking for a career that provides the opportunity to work with leading international brands, comprehensive training and development and be part of a fast moving and challenging environment, then we want to hear from you.

To find out about current opportunities please contact: hr@dubaiholdinggroup.com

Sales Assistant Jobs in Dubai at Dubai Holding Group

Job Title: Sales Assistant
Meet and greet all customers, give accurate and current information about the product for all inquiries, Increase the customer base by adding new customers to the mailing list, Check stock daily, Practice security measures that help prevent theft. Minimum of 2 years experience in a Customer Service / Sales role, Minimum of High school certificate with fluency in spoken and written English and any other language.

To Apply:
Send Applications to:hr@dubaiholdinggroup.com

Deadline: 20th July 2013

Telesales Officer Jobs at Mashreq Bank Dubai

Job Title: Telesales Officer

Location: U.A.E,Dubai
Job function: Retail Banking
Number of positions: 10
Expiry date: 31st December 2013

Job purpose
·         Maintain specified number of calls, contacts and leads on a daily basis.

·         Study all product manuals relevant to project being carried out to ensure that product knowledge is updated regularly.

·         Study provided list to draw up cross-sell opportunities.

·         List all objections being faced and update Team Leader during daily huddle.

·         Update skills to profile customer wants / needs and to qualify prospects for correct produce fit.

·         Encourage prospects to receive information and answer questions.

·         Ensure that all tele-courtesy is being delivered to prospect at all times during the call.

·         Keep updated with competitive knowledge.

·         Be able to question prospects on financial behavior and product usage pattern to be able to identify needs for MashreqBank products.

·         Accurate and daily reports to Team Leader on all relevant issues as identified by Team Leader.

·         Maintain effective use of the CRM along with timely closure of leads.

·         Maintain consistent conversion rate, approval rate and reduction in rejection rate

·         Has to work within the acceptable audit & controls frame work of ethical selling.

·         Maintain regular referral generation to ensure lead inflow & incremental business generation.

Key result areas
.

Knowledge, skills & experience
·         Complete knowledge and clear understanding of Bank’s policy and operating systems.

·         Strong tele-selling skills is mandatory.

·         Thorough awareness of all retail banking products and services.

·         Excellent communication skills with ability to perform as a team player.

·         Bachelor’s Degree with minimum experience of 0-2 years.

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Personal Banking Advisor Jobs at Mashreq Bank in Dubai

Job Title: Personal Banking Advisor

Location: U.A.E,Dubai
Job function: Retail Banking
Number of positions: 10
Expiry date: 31st December 2013

Job purpose
To delight internal and external customers over the telephone.
Key result areas
Interact with customers over the phone to understand their banking needs
Provide excellent customer service to achieve customer loyalty.
Resolve problems over the telephone on the spot.
Convert sales opportunities in order to meet financial targets.
Clarify and explain procedures and products over the telephone.
Capture and report customer feedback towards continual product development.
Knowledge, skills & experience
University graduate (preferably with some finance/banking or maths component)
Bilingual.
1-3 years experience.
Very customer focused
Computer literate
Excellent communication skills
Strong listening skills

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Mashreqbank Careers Dubai- Sales & Service Officer

Job Title: Sales & Service Officer

Location: U.A.E,Dubai
Job function: Retail Banking
Number of positions: 10
Expiry date: 31st December 2013

Job purpose
To provide Mashreqbank customers financial services which exceed the customers' expectationsby delivering an unbiased, competent, and timely and problem free service.
Be imaginative and creative in the delivery of customer service.
Proactively work towards towards satisfying the needs of the customer through REAC.
Profile each and every customer met to understand their needs.
Customer retention is also the SSOs responsibility.
Improve on service levels at the branches. Take ownership of customer complaint resolution. Report indicators, set by CSQ accurately at the required frequency.
Be a team player and contribute to achievement of goals based on the Key Performance Indicators, in the branch. Also to support and coach new staff to make easier their assimilation in the MB family.
Provide constructive and constant feedback on improvement of: products, services, processes which may either reduce cycle time or costs or enhace customer satisfaction.
Adhere to branch process and report deviations to the Branch Manager, which should finally lead to an acceptable Branch Audit rating.
Key result areas
Minimizing customer attrition.
Customer acquisition through sales to walk-ins and through tracking the activities viz. Contacts to appointments kept and Appointments kept to sales.
increasing share of wallets of high risk customers to prevent easy exit.
Meeting with the set service standards (indicators and surveys)
Ownership of customer complaints
implementation of the CHAP-Complaint Handling Analysis Process
Reduction of PIR
Contribute towards acceptable audit rating for the Branch
Knowledge, skills & experience
Thorough Knowledge of products, services, policies, and processes of retail banking in Mashreqbank
The job holder will have to possess the following skills: 1) Problem Solving. 2) Communication Skills. 3) Interpersonal skills. 4) Ability to work under pressure. 5) Computer literacy.
The job holder should be a university graduate with 2-3 years of local banking experience
                                                                                             
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Jobs in Dubai at Mashreq Bank - Assistant Manager Marketing Communications

Job Title: Assistant Manager Marketing Communications

Location: U.A.E,Dubai
Job function: Marketing/Corporate Comm.
Number of positions: 1
Expiry date: 30th July 2013

Job purpose
To provide marketing communication support to Product Managers of Retail Banking Group on all advertising and communication related jobs (ATL and BTL campaigns).

Key result areas
Product Managers / Segment Managers
• Oversee the communication process from the brief till creative execution to ensure timely and effective roll out of product communications.
• Guide product managers on media vehicle selection to ensure optimum coverage thus enabling top of mind brand recall for Mashreqbank in various product categories.
• Work closely with Media, PR and Creative agencies to ensure integrated communications for all products in the segment.
• Timely and cost efficient production and roll-out of marketing collateral branding.
• Work closely with branding to ensure brand compliance for all communications.
Retail
• Ensure timely execution of all merchandising collaterals in the branches for product promotions.
Campaign Analysis
• Monitor progress of the ad campaigns to ensure that it is completed and relevant as per set deadlines.  Upon release of the campaign in the media, to assess the impact and quality of output by carrying out random surveys or by commissioning feedback surveys.
Cost Reduction
• Negotiate directly with printers to obtain printing quotes through use of economical sizes (reduce paper cost) and economic order quantities.

Knowledge, skills & experience
• Minimum 4-5 years experience in an advertising agency.
• Appreciation of campaign concepts and a thorough background of print production.

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